Reference

Your Rights and Obligations on top1one

These terms set out what you agree to when you access top1one and use any part of the service — from opening your account to making deposits via DANA, OVO, or GoPay.

Account eligibility applies where local law permitsDeposits via DANA, OVO, GoPay coveredAccount access governed by these termsChanges notified before they take effect

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What These Terms Cover and How They Apply

top1one Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on top1one, you confirm that you have read and accepted these terms in full. They apply to every session — whether you log in from a mobile browser, switch devices mid-session, or return via a saved wallet shortcut on your phone. Deposits

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processed through DANA, OVO, and GoPay are subject to both these terms and the respective e-wallet provider's own conditions; where those conflict, the more restrictive rule applies to your account. We may update these terms when our services change or when applicable regulations require it. When
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that happens, we will notify you before the new version takes effect — you will see a prompt on your next login. Continued use of the account after that date means you accept the revised terms. If you do not agree, you may close your account
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by contacting our support team. Access to certain features depends on your region and whether local law permits participation; eligibility is your responsibility to confirm. We do not accept accounts opened on behalf of another person, and each account must be linked to a single verified
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identity. Account sharing is a breach of these terms and may result in suspension.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT

How to Reach Us About These Terms

If any part of these terms is unclear, or if you need to raise a concern about your account rights, our support team handles term-related queries directly. Players in Depok and across Indonesia can reach us through the channels below — we aim to respond to account and terms queries within one business day.

Live Chat Open the chat icon from any page on top1one. Available around the clock for account access questions, terms clarifications, and wallet verification issues.

Email Support Send your query to our support address for written records of terms disputes or account-change requests. We respond to email within one business day.

Account Help Centre Access the self-service help section from your account dashboard to find answers on account rules, deposit terms, and how GoPay or OVO transactions are handled.

ACCOUNT SECURITY

How We Protect Your Account Under These Terms

Security and fair account handling are built into how top1one operates day to day. Your account data is protected in transit and at rest. We do not share your personal details with third parties outside what is required to process your DANA, OVO, or GoPay transactions. If you believe your account has been accessed without your permission, contact support immediately — we can suspend access within minutes of a verified report.

Data Handling

Your account information is stored securely and used only to operate your account, process wallet transactions, and comply with applicable legal obligations in your region.

Cookie Policy

We use session cookies to keep you logged in across pages and to remember your preferred payment method — DANA, OVO, or GoPay — so you do not re-enter it each visit.

Account Retention

We retain your account data for as long as your account is active and for the period required by applicable law after closure. You may request a summary of held data via support.

Requesting Changes

To update your registered details or request account closure, contact support with your verified account credentials. Identity checks apply before any sensitive change is processed.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice — covering account rights, payment rules, and what happens when things change.

These terms apply to anyone who opens or uses a top1one account. Access depends on local law and is available only in eligible regions. Each account must be registered to a single verified individual.

We will always notify you before a change takes effect. You will see a prompt on your next login. If you continue using your account after that date, you are accepting the updated terms.

You may close your account before the new terms take effect by contacting our support team. We will process the closure and any pending DANA, OVO, or GoPay balance according to the current terms.

Yes. All deposits and withdrawals via DANA, OVO, and GoPay are governed by these terms alongside each e-wallet provider's own conditions. Where rules differ, the stricter condition applies to your account.

Contact our support team with your verified account credentials and request a data summary. We will respond within the timeframe required by applicable law in your region.

Account sharing, providing false registration details, or attempting to access another person's account are all breaches. We may suspend or close accounts where a breach is confirmed after review.

Your Rights and Obligations on top1one

How to Reach Us About These Terms

How We Protect Your Account Under These Terms

Data Handling

Cookie Policy

Account Retention

Requesting Changes

Common Questions About These Terms

01 Who do these terms apply to?

02 Can top1one change these terms without notice?

03 What happens to my account if I disagree with a terms update?

04 Are my DANA, OVO, and GoPay transactions covered by these terms?

05 How do I request a copy of the data top1one holds on my account?

06 What counts as a breach of these terms?

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